BT MeetMe FAQs

Q1. How can I register for a BT MeetMe account or a BT MeetMe Global Access account?

You can register for a BT MeetMe account or a BT MeetMe Global Access account online or by phone on UK Freefone 0800 61 62 62 or outside the UK on + 44 20 7298 40 55.

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Q2. How do I improve the sound quality of my call?

• then Participant Mute On/Off — If you are in a noisy environment or on a mobile phone, all participants can mute their own line when not speaking. This will reduce background noise levels in the conference call.
• Try not to use a speaker phone. If unavoidable, use the mute function stated above when not speaking and move away any projectors from the microphones.
• then Co-ordinator Assistance — Use this function if you still find you have sound problems and a Conference Co-ordinator will help you to resolve any audio problems.

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Q3. What information do I need to give my participants?

• Agreed meeting time and date
• The BT MeetMe dial-in number
• The Participant Passcode

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Q4. Can I invite participants from outside the UK?

If you would like to invite participants from outside the UK, we would advise you to open a BT MeetMe Global Access account. BT MeetMe Global access enables participants from over 50 countries to join a conference call by dialling a local number, meaning your participants do not have to worry about international dialling.

Q5. What is BT MeetMe Recording?

BT MeetMe Recording allows you to instantly record your BT MeetMe calls by pressing then on your telephone keypad. Once the recording or call is completed the chairperson can download the recording for archiving or to share the recording for future use.

Q6. Can I record my BT MeetMe conference calls?

Yes – now, it’s easier than ever for a chairperson to record BT MeetMe audio conferences. Just press then , follow the prompts and your recording will begin, press then again and follow the prompts if you wish to stop the recording. When your recording or meeting ends, the chairperson receives an email notifying them of the recording’s location.

Q7. Is there an additional cost to record a BT MeetMe conference call?

Yes there is, please refer to your service terms and conditions or contact your account manager.

Q8. How can I access the BT MeetMe recording after my conference call?

When your recording or meeting ends, the chairperson will receive an email with a web link to a website where you will be able to retrieve your recording.
Click on the web link, enter your chairperson and participant passcodes as well as a verification code for security purposes to access your conference recording.
You have the option to archive or share the recording by saving the recording directly onto your computer, posting it on a website or forwarding it on to your contacts via an email.

Q9. How can I record my BT MeetMe conference calls?

To activate BT MeetMe Recording, simply press then on your telephone keypad and follow the voice prompts. To stop recording, press then again.