BT Conferencing

BT MeetMe Hints & tips

In order to allow you to make the most of your BT MeetMe service, we have provided you with a series of best practices.

How to Conduct a BT MeetMe Call

  • Contact the people you wish to invite, giving them the dial-in number, the Participants' Passcode and the date and time of the meeting. Please advise your participants when entering the meeting before you, they will be placed on hold in the conference listening to music until you join. If you or your participants are travelling, remind them to print out the dial-in details to take with them.
  • At the start of your meeting, dial your BT MeetMe dial-in number and follow the prompts. Enter your Chairperson's Passcode. Participants follow the same instructions and enter their participants Passcode. Keep your Chairperson's Passcode safe to prevent fraudulent use.
  • That's it! You will be joined together on the call and your meeting can begin.

How to keep your BT MeetMe call secure

hash or square then one Roll Call — At the beginning of each call, you can use this function to listen to the names of the participants who have joined. This way you are aware of who is on the call and you can determine if there are any unwanted participants on the call or whether you need to wait for somebody to join before you start.

hash or square then two Monitor the number of lines — Use this function to obtain the number of lines active in the conference. This is a quick way to establish how many participants are on the call without having to do a roll call.

star then zero Co-ordinator Assistance — If there is a discrepancy between the number of lines in the conference and the roll call, use this function and ask for the Conference Co-ordinator to disconnect the line not responding.

star then seven Lock your conference — Use this function to lock or unlock participants entering the call. This feature is useful when you do not want additional parties to join your call after it has begun. They will go directly to the Conference Co-ordinator who will inform them that the conference has been locked. Participants attempting to join a locked call will be directed to the conference Co-ordinator.

hash or square then hash or square End the conference — Use this function to disconnect all participants at the end of your call. This ensures that your conference ends when you hang up.

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Key Functions

hash or square then zero Conference Help Menu - As a chairperson if you require access to a list of helpful conferencing controls press # then 0 on your telephone keypad. You will then hear a message listing all the touch-tone conference controls available to you. These conference controls will help you manage your audio conference more easily by using your telephone keypad.

star then two Stop Audio Message — This function stops any audio messages being played into the conference, including the entry message – ideal if people are joining at different times. For example, it will not play the names of the participants when they join.

star then four Volume Equaliser — Use this function to get the best possible sound on your conference call.

star then five Presentation Mode to mute all participants — As a chairperson of the call you can mute/unmute all participants lines on your conference call. Participants will be placed on 'listen only' mode, enabling you to control background noise levels during your call, a great feature for when you need to present to an audience.

star then six Participant Mute On/Off — If you are in a noisy environment or on a mobile phone, all participants can mute their own line when not speaking. This will reduce background noise levels in the conference call.

star then seven Conference Lock & Unlock — To control your meeting and ensure no one else can enter you can lock and unlock your conference call.

star then eight — Use this function to instantly record your BT MeetMe call and download the recording after your call to archive or share the recording for future use*.

star then zero Operator Assistance — If you are experiencing any difficulties in your call, you can ask an operator to join your call. They will be able to troubleshoot for you there and then.

If you are the chairperson of the call, you have the option to press hash then zero to hear a list of helpful touch-tone conference controls which are available to you

hash or square then one Participant Roll Call— This function announces all the names of the participants in turn as they have joined the call. hash or square then two Participant Count — This function will tell you the number of participants on the call.

hash or square then three Request Dial Out — You will be able dial out securely to another participant to join your call. Great when you need to get input from a colleague there and then.

hash or square then nine Enable/Disable Chairperson Hang-up — Usually your conference will end when the chairperson hangs up. Use this function if you would like your participants to continue without you.

hash or square then hash or square End the Conference.

* This feature is only available if enabled on your account. Additional charges are subject to your terms and conditions.

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Conference call etiquette

  • You should treat a conference call like any other meeting.
  • Agree an agenda prior to or at the beginning of your call.
  • At the beginning of your call, conduct a roll call by pressing # then 1 to check who is on the call.
  • Ask the host to introduce meeting participants at the start of the call.
  • Introduce yourself when speaking and encourage participants to do the same
  • Ask your participants to mute their line by pressing * then 6 to cut out any background noise when this is presence.
  • Be sure to keep your mobile phone a few feet away from your telephone as it can create a 'hum' when active.
  • Take care not to rustle paper, type or make a noise that might disturb the call, unless your line is muted. Press * then 6 to mute/un-mute.
  • Press * then 0 if you need help from a Conference Co-ordinator.
  • If you are the chairperson of the call, you have the option to press # then 0 to hear a list of helpful touch-tone conference controls which are available to you.
  • At the end of your call, summarise the key actions and agree the next meeting date and time.

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BT MeetMe Global Access

If you involve participants from overseas regularly, open a BT MeetMe Global Access account that allows people from across the world to join together in one conference call by dialling a local access number, meaning your participants don't have to worry about international dialling and the cost for them is the price of a local call.

If you have any queries about your conferencing service please contact us.