BT MeetMe
Global Access Hints & tips

How to Conduct a BT MeetMe Global Access call

• Contact the people you wish to invite, giving them the dial-in number, the Participants' Passcode and the date and time of the meeting.
  Note: Please advise your participants when entering the meeting before you, they will be placed on hold in the conference listening to music until you join. If you or your participants are travelling, remind them to print out the dial-in details to take with them.
• At the start of your meeting, dial your BT MeetMe Global Access dial-in number and follow the prompts. Enter your Chairperson's Passcode. Participants follow the same instructions and enter their participants Passcode. Keep your Chairperson's Passcode safe to prevent fraudulent use.
• That's it! You will be joined together on the call and your meeting can begin.

How to find the latest list of BT MeetMe Global Access numbers

To view your complete list of BT MeetMe Global Access numbers, visit the Find Your BT MeetMe Global Access Dial-in Numbers page on our website.

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How to keep your BT MeetMe Global Access call secure

then Roll Call — At the beginning of each call, you can use this function to listen to the names of the participants who have joined. This way you are aware of who is on the call and you can determine if there are any unwanted participants on the call or whether you need to wait for somebody to join before you start.

then Monitor the number of lines — Use this function to obtain the number of lines active in the conference. This is a quick way to establish how many participants are on the call without having to do a roll call.

then Co-ordinator Assistance — If there is a discrepancy between the number of lines in the conference and the roll call, use this function and ask for the Conference Co-ordinator to disconnect the line not responding.

then Lock your conference — Use this function to lock or unlock participants entering the call. This feature is useful when you do not want additional parties to join your call after it has begun. They will go directly to the Conference Co-ordinator who will inform them that the conference has been locked. Participants attempting to join a locked call will be directed to the conference Co-ordinator.

then End the conference — Use this function to disconnect all participants at the end of your call. This ensures that your conference ends when you hang up.

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Key functions

then Stop Audio Message — This function stops any audio messages being played into the conference, including the entry message – ideal if people are joining at different times. For example, it will not play the names of the participants when they join.

then Volume Equaliser — Use this function to get the best possible sound on your conference call.

then Presentation Mode to mute all participants — As a chairperson of the call you can mute/unmute all participants lines on your conference call. Participants will be placed on 'listen only' mode, enabling you to control background noise levels during your call, a great feature for when you need to present to an audience.

then Participant Mute On/Off — If you are in a noisy environment or on a mobile phone, all participants can mute their own line when not speaking. This will reduce background noise levels in the conference call.

then Conference Lock & Unlock — To control your meeting and ensure no one else can enter you can lock and unlock your conference call.

Use this function to instantly record your BT MeetMe call and download the recording after your call to archive or share the recording for future use*.

then Operator Assistance — If you are experiencing any difficulties in your call, you can ask an operator to join your call. They will be able to troubleshoot for you there and then.

then Participant Roll Call— This function announces all the names of the participants in turn as they have joined the call.

then Participant Count — This function will tell you the number of participants on the call.

then Request Dial Out — You will be able to request that the co-ordinator dials out to another participant to join your call. The co-ordinator will ask for your chairperson pin for security. Great when you need to get input from a colleague there and then.

then Enable/Disable Chairperson Hang-up — Usually your conference will end when the chairperson hangs up. Use this function if you would like your participants to continue without you.

then End the Conference.

* This feature is only available if enabled on your account. Additional charges are subject to your terms and conditions.

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Conference call etiquette

• You should treat a conference call like any other meeting.
• Agree an agenda prior to or at the beginning of your call.
• At the beginning of your call, conduct a roll call by pressing # then 1 to check who is on the call. to check who is on the call.
• Ask the host to introduce meeting participants at the start of the call.
• Introduce yourself when speaking and encourage participants to do the same.
• Ask your participants to mute their line by pressing * then 6 to cut out any background noise when this is presence.
• Be sure to keep your mobile phone a few feet away from your telephone as it can create a 'hum' when active.
• Take care not to rustle paper, type or make a noise that might disturb the call, unless your line is muted. Press * then 6 to mute/un-mute.
• Press * then 0 if you need help from a Conference Co-ordinator.
• At the end of your call, summarise the key actions and agree the next meeting date and time.

BT MeetMe Global Access FAQs BT MeetMe Global Access userguide [PDF, 1069KB]