WebEx

Bring business issues to life

Want to give the regional managers a close look at the spreadsheets? Need feedback on the new packaging designs?

BT Web conferencing powered by WebEx can be used alone or as a powerful means of adding visual elements to your audio conference.

All attendees can communicate directly through chat and polling. They can also collaborate, sharing their entire desktop and use annotation tools to update documents.

Key features

• Schedule a Meeting Wizard quickly walks you through the steps to schedule a meeting
• Outlook & MS Office integration enables you to start meetings instantly from your e-mail calendar and MS Office documents
• On-screen polling using multiple choice questions
• Share, annotate and edit documents in real time
• Text-based question and answer gives organised feedback capability
• Chat feature enables text conversation between participants
• Whiteboard lets you create text and graphics on the fly
• Record & replay for those who can't attend
• Notes & meeting transcript allowing you to take minutes online and send to attendees immediately after the meeting
• Security through 128-bit SSL (secure sockets layer) encryption

Webex Service Definitions for Each Center

Meeting Center

Meeting Center allows you to easily and reliably reach across the web to collaborate and work, inside or outside of your organization.

It also enables you to conduct business online through media-rich web-based meetings regardless of your location, increasing your reach, accelerating your business processes, and reducing your costs.

Training Center

Training Center is a hosted online solution that enables you to deliver dynamic, interactive learning to anyone with web access and a browser.

With Training Center, you will slash the cost of delivering live training, reach your learners more often and reduce the time your learners spend away from their jobs and their customers.

Event Center

Event Center is an online event management application that allows you to manage the entire online event lifecycle from planning, promotion, and presentation to follow-up and analysis.

Whether you need to increase your lead numbers, launch a new product or hold all-hands company meetings, Event Center helps you cost-effectively target the right people ? anywhere, and get your message across at every touch point, not just during a live online event.

Sales Center

Sales Center is a sales collaboration application that enables your sales organization to engage prospects more effectively and more frequently, extend your geographical reach, collaborate with prospects and sales-team members and shorten your sales cycle.

Using Sales Center can help your sales reps avoid wasting time on bad deals and spend their time engaging with their best prospects to close more deals faster.

Support Center

Support Center enables Customer Support and IT Support teams to increase customer satisfaction and maximize agent productivity while reducing support costs.